Shipping & Returns
What is the Shipping Procedure?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
All orders received Mon-Fri by 1pm EST will ship the same day. Orders received after 1pm EST will be shipped the next business day and all order received on Saturday, Sunday or Holidays will ship on the following business day.
We currently ship to U.S. addresses only. Please e-mail us at info@jovialfoods.com for information about shipping to addresses outside of the U.S.
Most items will ship UPS. Orders can be shipped to a P.O. Box via the USPS and delivery may take longer.
Shipping Options
Delivery to 48 U.S. states
Standard Shipping
Orders up to $24 add $5.95 flat shipping fee (allow up to 5 business days for delivery)
Orders over $25 enjoy free shipping (allow up to 5 business days for delivery)
Express
Orders up to $24 add $20.50 flat shipping fee (2 Business Days)
Orders up to $99 add $55.00 flat shipping fee (2 Business Days)
Orders over $100 add $75.00 flat shipping fee (2 Business Days)
Overnight
Orders up to $24 add $30.50 flat shipping fee (Next Business Day)
Orders up to $99 add $75.00 flat shipping fee (Next Business Day)
Orders over $100 add $95.00 flat shipping fee (Next Business Day)
Delivery to AK, HI
Standard Shipping Only
Orders up to $24 add $15.50 flat shipping fee (allow 7-20 business days for delivery)
Orders over $25 add $10.50 (allow 7-20 business days for delivery)
Returns
We want you to be 100% satisfied with your purchase. All returns or refunds must be authorized by Jovial Foods, Inc. Returns, refunds and replacements are not possible after 60 days. Please call our office at 1-877-642-0644 on Mon-Fri from 8:30am to 4:30pm EST to obtain authorization for a return, refund or replacement. After hours, please e-mail us at info@jovialfoods.com and we will reply as soon as we can.