Privacy Statement

Privacy Policy

This privacy policy discloses the privacy practices for Jovial Foods. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
When ordering from our online store, as appropriate, you may be asked to enter your name or e-mail address. You may, however, visit our site anonymously.

We are the sole owners of the information collected on this site. We store names, addresses, phone numbers, and email addresses. Although you may enter credit card information when ordering from our online store, we do not keep that information. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order by UPS.

Your Access to and Control Over Information
We will only contact you if you have signed up to receive our newsletter. You may opt out of any future contacts from us at any time. We do not, as a matter of course, send promotional information or advertisements. You can do the following at any time by contacting us via the email address or phone number given on our website or provided in this policy:

See what data we have about you, if any.

  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via this website, we attempt to protect that information both online and offline. No assurances, however, can be provided that our efforts will always be successful, as there are many well-publicized ways to recover electronically stored personal information, often known as “hacking.”

We attempt to use methods to encrypt and transmit in a secure way any sensitive information we collect, such as credit card data. The effectiveness of these methods may depend upon the web browser that you use. Depending on the web browser, you can verify if these methods are activated by looking for a closed lock icon at the bottom of the web browser.

While we use encryption to protect sensitive information transmitted online, we also take measures to protect your information offline. Only employees of ours who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information that you provide to us. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Sharing
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. We have not requested, and these companies have not indicated, that these companies retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. While we believe these companies take steps to protect your personally identifiable information, we cannot provide any assurances or guarantees in this regard.

Surveys & Contests
From time-to-time our site requests information via surveys, contests, sweepstakes, or other activities. Participation in these activities is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requests may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our products, store and this site.

Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 860-535-0494 or via email at info@jovialfoods.com.


Last updated: November 20, 2016.